Your Questions, Answered
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Every item is antique, vintage, or second hand. Whilst considerable efforts are made to restore jewellery to its former glory, some items will naturally have some signs of age, and in my view this is part of their story.
If you would like additional photos or videos of an items please do get in touch.
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Most rings can be resized for £80, usually up to 3 sizes. Simply add ‘ring sizing’ to your basket and make a note of the size required at check out, or send me a message via the contact us page. Please note that resizing can take up to 2 weeks.
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Absolutely, just send me a message via the contact us page and you can return your jewellery for a full refund. Unfortunately we are unable to refund the cost of resizing a ring.
All items have a return period of 21 days after the date of purchase. The returns postage cost is taken out of your refund. I’m afraid sale items are non refundable.
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All jewellery is sent in a Bloom Vintage Jewels eco friendly presentation box, made from FSC certified materials. All our packaging is recyclable.
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General Care
By looking after your jewellery it should last a lifetime. However, there are however a few things to remember to keep it looking its best.
It is generally not advisable to wear gem-set rings when gardening, at the gym, running, riding or doing anything that could cause a rubbing motion or 'wear' over the setting of the ring. If jewellery (especially rings) receive a heavy bash or knock they can sustain damage causing the setting to either break or stones to be lost. If bracelets or necklaces are caught they can be stretched and break. Take a common sense approach and be aware that your jewellery will not respond well to heavy treatment.
Gemstone Set Jewellery
If you want to keep your jewels sparkling, it’s important to keep them clean. Dirt is what blocks the light, making stones appear dull. Keeping each item clean is a simple job and best done regularly for items that are worn often.
The best way to clean jewellery is by hand with an old soft toothbrush and a little washing up liquid. For very dirty jewellery, soak it in a little bowl of warm water for a while and then gently apply the brush and the washing up liquid around the setting to get to the back and sides of the stone. Always remember to rinse with clean water over a container or ensure the plug is in the sink! Pat the item dry with some kitchen roll or a soft cloth like an microfibre cloth or old linen tea towel. Porous stones like turquoise and pearls should not come into contact with washing up liquid, just use water.
Pearls
As pearls are a natural substance they are very sensitive to the oils in perfume, makeup, and hairspray. As a general rule put your pearls on last and take them off first and then they won’t come into contact with these substances.
To clean pearls, gently wipe them with a very soft cloth. Try not to get your pearls wet. As they are strung onto silk, this takes a long time to dry which shortens the life of the silk and means they will need restringing more frequently. Generally, it is advisable to have your pearls re-strung (if frequently worn) every 2 years or so, this may be needed more often for large pearls or very long rows.
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You can get in touch via the contact us page. I will respond as soon as possible, usually within 48 hours.